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IncFile Reviewby LLC Reviews™
Incfile is a great resource for LLC formations. Overall, there is a lot to like about IncFile. In this Incfile review, we'll over analyze each of the key features offered by Incfile. For example, the low-end price point ($0) is eye-popping, but when you investigate further and compare the actual prices of the services everyone wants (what we call the "core services"), Incfile's surprising value is found in their $149 Gold Package.
IncFile at a Glance:
We've reviewed most of the major LLC formation companies and wanted to publish our research in the hopes that you would find this IncFile review useful. Below you will find a detailed analysis of IncFile's pricing and which package has the most value. We've studied the various features offered by IncFile along with actual customer reviews. After evaluating all of our research and reviews, we are excited to announce IncFile as our choice for #1 LLC formation service.
Incfile's Pricing3 price points: Silver ($0), Gold ($149) & Platinum ($299)
A quick examination of their website will reveal IncFile's 3 LLC formation packages. We analyzed the details of each package and the results surprised us. Hint: See the description of the Gold Package below!
The $0 Silver Package (you only pay the state filing fee) is IncFile's basic LLC formation package and includes only 2 of the most requested services (1) prepare and file your Articles of Organization with the state (2) no later than the next business day. See the charts below in this IncFile review for more information.
The $149 Gold Package (BEST VALUE) includes everything from the Silver package and adds a handful of other valuable services like Federal Tax ID/EIN, Operating Agreement, S-Corp Election (if desired), AND a customized LLC Kit (a binder with your company name gold stamped along the spine). The Gold Package includes all 4 of the core services!
The Gold package is not only IncFile's best value, but it is also one of the best values offered by any LLC formation company when you compare what the other top LLC formation companies charge for the same services. See the "Compare Apples to Apples" section below to see what the others charge for the same services.
The $299 Platinum Package is essentially the Gold Package plus access to business contract templates (a $150 value according to IncFile). See contract templates that come with Incfile's Platinum package→
Compare Apples to ApplesPricing for the 4 Most Commonly Requested Services
Every online LLC service makes its money off of the additional services. The advertised low-end price draws you in, but after you finish the order process, you have either spent much more for upgrades or feel like you are missing out. Rather than get surprised at the end of the process, our IncFile review will outline and compare the real costs of the core services everyone wants.
The "Core" Services:
IncFile's Cost of the Core Services
IncFile's Silver ($0) Package includes 2 out of 4 core services, but you'll have to pay $70 for an EIN and another $40 for the operating agreement for a grand total of $110 for all 4 core services.
IncFile's Gold ($149) Package includes ALL FOUR core services and is only $39 more than the Silver package with the additional a la carte add-ons.
Incfile's Noteworthy Features
Talk to a Specialist, Not a SalespersonIncfile does not employ salespersons. Everyone on staff has at least 6 years experience incorporating new businesses and they do not encourage unnecessary services.
SpeedHow fast is IncFile?
Incfile's Registered Agent ServicesHow much are Incfile registered agents? 1st Year Free; $119/year thereafter
All business formation companies, including IncFile, offer registered agent services. IncFile provides a full year of registered agent services for free if you use them to start your LLC. After the first anniversary of your LLC formation, they charge $119/year.
Unlike some companies, you may opt out of the free registered agent service provided by IncFile. This is a common complaint we see for IncFile's competitors.
You can cancel the registered agent service anytime by notifying IncFile before the auto-renewal date. While they may provide a refund if you forget to notify them before the anniversary date, their legal disclaimer states that they do not have to.
What Incfile is Known For
IncFile is known for it's value and ease of use. Their website and order process was recently updated to make ordering and learning even easier and more intuitive.
Is IncFile Legit?
How reliable is Incfile? As evidenced by their A+ rating with the Better Business Bureau, IncFile has a very good reputation. We located many IncFile reviews from happy customers. They have over 12,000 five star reviews on ShopperApproved.com.
IncFile has served over 250,000 business owners since 2004. Their long history, large number of customers, and positive reviews are all good indicators of overall reliability.
Real IncFile Reviews
"Great way to get a company registered. Easy to navigate, reasonably priced. I'm a return customer." -Merideth L.
"They did a great job helping put my LLC together. Very prompt service, helped me sort out the issues with the business name. Deziree responded promptly. Was very pleased." -Dalton R.
"The whole process finished much faster than promised. I did have a couple of questions and they did take a few hours to get back to me. But it wasn't as horrible as other reviews make it out to be. A lot of businesses get back to you within 24 to 48 hours when you have issues. In this case it took less than 5 hours. I think it was a decent experience for me. I'd use them again."-George J.
When we evaluate a service provider's customer support, we consider two things: (1) online resources that allow intuitive self help (2) ease of access to a real person that can help resolve our issue.
From the informative articles in the Learning Center to their online dashboard where you can track your order, IncFile's online resources are designed to be intuitive and easy to use.
In addition, IncFile employs incorporation specialists, not salespeople. Everyone on their staff has at least 6 years experience incorporating new businesses. They can be reached via phone Monday - Friday from 9am to 6pm CST or via the messaging tool found on their website.
The #1 complaint about IncFile is their slow response time to customers' questions (read more in the following section).
Any business with hundreds of thousands of customers is going to disappoint some of them. The #1 complaint about IncFile we encountered was due to a slow response time with their customer support department. We were told that IncFile's customer service department has received a major overhaul and should be meeting client's expectation now.
Like most of their competitors, IncFile is not a law firm and does not provide legal advice.
IncFile is based in Houston, Texas and has been in the business formation industry since 2004. At the time of this IncFile Review, they had been trusted by over 250,000 business owners since 2004.
Refunds: Your order is refundable for any reason until payment is forwarded to the state, less a $30.00 cancellation fee and any expenses that have been paid or incurred in furtherance of your order. Once payment has been forwarded to the state, IncFile cannot accept any cancellations or changes to the state filing.
Privacy: IncFile does not sell your information to any person or outside business.
Pros & Cons
- Free Options
- Over 12,000 five star reviews & A+ BBB score
- Over 250,000 customers since 2004
- Easy to use with quick checkout
- Docs prepared quickly (1 business day)
- Inexpensive & great value (Gold package)
- Gold package includes ALL 4 core services
- 1 yr free registered agent service ($119 value)
- Customer support can be slow
- Not a law firm
- Add-ons are tempting
- S-Corp option not viable
- Cheapest package is very basic
- No multi-state discount for RA Services